How We Can Help

We are not an emergency service but are here to provide long term counselling and support.

If you’ve just been raped or assaulted

However you are feeling, try to remember that this is not your fault, you are not to blame, and you are not alone.


Our helpline is available to people that have experienced rape, sexual assault, sexual harassment or childhood sexual abuse.

It is also available to those supporting survivors.

Check the opening hours of the helpline. 


JAAR offers access to fully qualified counsellors, who have been specially trained to help survivors and their family deal with the trauma of rape, sexual assault, and survivors of childhood sexual abuse. Counselling session are free to women and men aged 17 and above.

Please contact the helpline to arrange your first session with one of our counsellors. All calls and information given are treated with the strictest of confidentiality.


If you have been involved in an incident of rape or sexual assault then we advise that you see a doctor as soon as possible. If you are uncomfortable in talking to your family doctor then please call the helpline where we can talk through your options including discussing a forensic medical examination as well as advising on a private practice that offers STD and Sexual Health advice discretely and for free.

SARC- Sexual Assault Referral Centre

Since May 2017, Jersey now has it’s own SARC

Dewberry House on Route du Fort will provide a range of support for victims of rape and sexual assault – it is estimated that around 800 people in Jersey are affected each year.

Crisis support and forensic medical examinations will be accessible 24-hours-a-day at the SARC for both children and adults, with specialist staff trained in helping victims make informed decisions following a sexual assault. Clients may access the centre with or without Police involvement and will be given the same level of care regardless of the choice they make.

Telephone: 01534 888222

Going to the Police

You are absolutely under no obligation to report anything to the Police.  JAAR, as a fully independent Charity, will not make contact or pass on any information to the police.  The only time that we are obliged to break this promise is if we feel that you are at imminent risk of harm, either to yourself or others, or from others.  Even in these rare cases, we would always try to involve you in the passing on of information where ever possible.

The process of going to the Police is as follows:

  1. If you go to the  Police Station you can take a friend, or family member, for support. Alternatively officers can visit you wherever you are most comfortable.
  2. Then you will be spoken to by a ‘Sexual Offense Liaison Officer’ (SOLO) who is a specially trained officer who deals with victims of sexual violence. The Police have both men and women officers and you can choose which you would prefer.
  3. When you are ready this officer will take you to a more suitable location where you can tell them what has happened and they can assess with you whether you need medical support and assistance. If it is needed the officer will explain the process of a medical examination but that will only take place with your agreement.
  4. After providing the officer with the details of what has happened you will be asked to provide a statement. The statement will be recorded from you either in a hand written format or through a video interview process – whichever you feel more comfortable with. Translators and support will be available. You can stop at any time and all details will be recorded at your own pace.
  5. During this process the officer will need your full details including your name, age and address. You will be asked where the incident took place, if you know the person responsible, and what happened. Some of the questions asked will be difficult but all the information you can provide will help any future prosecution.
  6. After your statement has been recorded and during the investigation process officers will speak to any witnesses who can provide any additional information. They will visit the scene, collect evidence and take photographs where there is a need. This will include door to door inquiries and looking at CCTV.
  7. If you do not know the person responsible then you may be asked by the police to view some images of possible suspects or create an image of the person responsible through an artist impression.
  8. Once you have reported the matter to the Police, the person responsible for assaulting you may be arrested and interviewed. Your dedicated Sexual Offense Liaison Officer will keep you up to date with information about any arrest within 24 hours of it happening and the outcome of the arrest.
  9. Following investigation your case will be referred to our local Law Officers Department where an appointed specialist Crown Advocate will review your case in regards to prosecution.